Rebecca Wiles DiSC-OURSE

With over 35 years of experience in training, sales training, psychometric training and sales, The Training Establishment understands that no two customers are the same, therefore no to problems are the same. So we strive to give you the best ROI possible because we design the training to suit your requirements and bridge that gap. Each trainer has their own speciality area, so we match you with the most ideal trainer, to fit your needs and budget. We are the specialists in Hospitality, Travel & Tourism, but we are not limited to these industries.

Her passion for imparting knowledge, cultivating great teams by educating and nurturing great talent with her own unique style of panache, fun and finesse.

The author of “So, you think you really know me?”, a true representation of your customer/guest/traveller/client, Bec believes it’s very important for sellers to truly have a proper understanding of their customer in a holistic sense.

Bec believes that everyone in your company is a salesperson, no matter what your job title is.

Bec has coached, consulted, mentored, trained and worked with companies from all markets in the Hospitality, Travel & Tourism Industries (Airlines, Hotels, Event Planners, Tourism Bureaus, Car Rental Companies) as well as companies outside the industry (who enjoy the high level of experience and service culture) to create excellence with their next generation of sales leaders.

Spending 5 years living in Asia and travelling to many countries where she has gained invaluable knowledge of other cultures in business through extensive experience in the fields of sales & marketing, loyalty, and management. Her last corporate assignment lead her to head up a specialised training team for the division in loyalty to the entire hotel operations and sales teams. Prior to that, she spent over 20 years in various industry companies in Sales & Marketing.

With this vast experience and knowledge and her entertaining and unique training style, she’s the ideal person to help your next generation of leaders through our incredible and engaging programmes.

Bec is available to speak as a keynote speaker while holding frequent training programmes throughout Australia and has been invited to lead various sessions internationally. No two training programmes are the same, she will design the programme specifically for you and your company’s needs.

Bec is fully vaccinated against Covid-19.